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Working in customer service can be tricky. Employees are often told they need to be tough and that the customer is always right. We’re going to go over some important things to remember when you receive negative feedback online. But first, take a breath! We’ll...

Social media is a great way to connect with friends and family, share photos, and brag about tasty holiday dinners. It’s also a powerful tool that broadcasts information and stores data that could hinder your holidays this year. We’re going to give you our tips...

Say goodbye to secure Have you migrated your website to HTTPS? If not, your site won’t be listed as secure once the upcoming changes are put into effect and your website visitors will be cautioned that they’re using an unsecure site. Do you think they’ll want...

Have you Googled yourself lately? For some, it’s fun to see all of the information that’s floating around out there on the Internet – an accolade in the local newspaper, maybe their LinkedIn profile, or some things they’ve published online. Some will experience the singular...

We wrote about the benefits of migrating to HTTPS at the end of last month and as we approach the end of the year, we want to make sure you’re prepared for what Google, Supreme Commander of Internet Success, has in store for 2017. You...

  What did we do before social media? No, seriously, think about it. How’d we share our photos with each other? We usually texted them or maybe even e-mailed them in the absence of an app that allowed us to share photos and double-tap for a...

Have you ever clicked over to Google to search for something? Who are we kidding? Of course you have. When you spelled out your query, hit enter, and saw search results fill the screen, what did you do next? We can almost guarantee that you...

As social media professionals, Social Spice likes to keep up with happenings in the social media and digital marketing world. We like to report on how people are using social from time to time so you can make your channels effective and stay aware of...

Sometimes it can be difficult to keep up with all the changes in social media and technology. Businesses have to keep a sharp eye when it comes to connecting with their clientele. When you think you’ve up to speed, something new comes along. Your website is...