Social media is not effective if you don’t know what’s working and what’s not. Feedback from Social Spice Media is accessible 24 hours a day, allowing you to correct problems if they arise. Your brand can be impacted in seconds.
Take this U-Haul story for example. A blogger with more than 21,000 followers tweeted about his negative experience with the brand. The conversation snowballed and in a few hours, U-Haul lost thousands of dollars. Their brand suffered long-term damage, all because U-Haul didn’t understand the power of today’s social media savvy customer.
As long as you create an outpost where you can monitor what people are saying, this won’t happen to you. Social media management has three benefits: you can address your customer’s concerns; you can receive immediate market feedback; and it demonstrates that you are listening and are responsive. Give us a call today and get your company set up with our online marketing services!
Percentage of customers that use social media for advice before buying
Percentage of customers that trust social media recommendations
Percentage of customers that access social media for product reviews before buying
Jeff Rebello joins as a Content Creator for Social Spice Media. His experience in journalism, graphic design and content creation will be utilized in his role writing blogs, creating custom graphics and managing social platforms.
Jeff began his professional career as a Sports Information Director. At California Lutheran University and the University of Arkansas at Little Rock, he developed his passion for digital media and online marketing while covering various athletic programs.
A native of Windsor, California, Jeff earned his bachelor’s degree in Communications with an emphasis in journalism from Cal Lutheran in 2018. He was also a pitcher on Cal Lutheran’s NCAA Division III national championship baseball team.
Samantha is a Copywriter & Content Creator for Social Spice Media. Her role includes writing content for social media, business blogs, and creating custom graphics. She has a diverse background ranging from retail management to filming and editing for newscasts. She studied broadcast journalism and interned at Power 106 on The Cruz Show, for marketing and producing. Samantha has a passion for social media marketing and growing brand images.
She has a Bachelor of Arts in Journalism from CSU, Northridge. Before joining Social Spice she worked for marketing agencies giving her the ability to manage multiple clients at once.
In her free time she is a puppy mother and enjoys doing DIY projects around her house.
Stacy Pearce recently joined Social Spice as the Director of Creative Marketing with more than two decades of experience in Marketing, Graphic Design, Front-End Web Development and Creative Project Management. Stacy began her professional journey working for Disney Cruise Lines as a member of the inaugural crew for their first cruise ship in 1998, the Disney Magic. While working onboard, she was selected to receive specialized training from Disney in both Public Relations and Guest Service Excellence.
After leaving Disney and working in print design for several years, Stacy decided to make the jump to web design and began working for the well-known training company, lynda.com, as an assistant teacher for their onsite Adobe Photoshop training classes. She also spent many years in the marketing world working for companies like JD Power and Associates, Amgen and Gospel Light Publishing. She then started her own graphic design and consulting business providing logo design, web project management and branding strategy to a wide variety of local groups and businesses.
Stacy joined Social Spice in January of 2020 to help expand their services as a creative designer and a brand strategy specialist.